General conditions
1. Booking
Your reservation is valid after our written confirmation.
For last minute bookings, a verbal confirmation is possible.
2. Insurance
All participants are responsible for their personal travel,
accident and sickness insurance coverage. has a liability insurance in accordance with Swiss law.
3. Valuables declines any resposibility regarding valuables.
( Sunglasses, watches, cellphones, cameras, jevellery etc.)
4. Currency
The costs mentioned on our websites are in Swiss national currency ( CHF ).
All other currencies are not accepted.
5. Contract termination | Cancellation
By ours customers:
The termination of the contract must be made in writing.
It is only valid when we have received it.
Handling fee is 15% of the value ot the reservation.
By our company :
We reserve the right to cancel any activity in case of dangerous conditions
which prevent the normal progress of the booked activity.
Our company refunds 100% of the activity value.
We reserve the right to find with you an remplacement activity.

Alcohol and Drugs
Customers under the influence of alcohol and drugs are not admitted and will have to pay the full amount
of the booked activity.
Cancellation fees
10 to 30 days before the booked activity 50%
1 to 10 days before the booked activity 80%
on the day of the booked activity or later 100%
6. Applicable law | jurisdiction
Juridiction between and costumer is subjected to the Swiss law.
Jurisdiction is in CH-2500 Biel-Bienne, Switzerland.
7. Health
The participants have to inform the
staff of possible heath problems before the beginning of any activity.
8. Pictures / Movies
With their booking the participants accept the use for marketing purpose of pictures
and video produced during the booked activity.
Please let us know any possible disagreement before the start of the activity.
9. Gift vouchers
Gift vouchers have a validity of 365 days.
An extension is only possible before expiration and must be confirmed by
After expiration date, the voucher is no longer valid.
10. Regulation for companies and persons not residing in Switzerland
Individual persons, companies and associations domiciled outside Swiss territory
have to pay the full amount by bank or cash before the activity.
Your reservation is only valid after reception of the full amount.
Before the complete receipt of the payment, there is no right of claiming.